Estimator
Bedfordshire
Hours: 8-hour day, morning and evening appointments required as per customer needs, with occasional weekend work.
Our client is a Garage Door Retailer looking for a Permanent Estimator to join their team. The ideal candidate should have experience in Measuring / Sales with a background in Garage Doors.
Main purpose of the role:
- To visit pre-arranged appointments as well as prospecting, measuring customer’s properties/sites, whilst offering advice and suggestions based on your findings of the measurements. Taking an active part in ensuring the diary is run effectively.
- Sales through service and warm leads with 6/7 pre booked appointments per day
- Note any appropriate course of action or agreement with the customer which needs to happen prior to installation.
- When not out measuring taking a proactive part in driving sales through customer contact and developing other Sales leads and opportunities
Scope of the role:
- To secure the order day of or to ascertain exact requirements to secure the order further down the line.
- Communication is key, as you have to liaise with the office on your results. Attention to detail is also paramount and excellent customer service has to be offered at all times.
Objectives:
- Deliver a high level of professionalism and customer service through value-add sales techniques
- Establish develop and maintain positive business and customer relationships with both new and existing customers
- Empathy with customers and understanding their specific needs
- Demonstrate a high degree of accuracy when measuring for new and replacement products
- Undertake the risk assessment for the proposed installation including equipment, asbestos
- Establish and record the presence of any existing damage
- Provide concise information to allow the manufacturing and installation process to be undertaken effectively
- Obtain from the customer conformation of any details where the customer can exercise choice
- Full understanding of obstructions and restrictions which would directly affect an installation.
- Record any obstructions and restrictions which would directly affect an installation.
- Generating new leads
Qualifications – Skills – Experience required for the role
- Previous experience within the Doors or Windows market (sales related)
- Focus on excellent customer service
- Excellent interpersonal skills and ability to build relationships
- Excellent verbal and written communication skills
- Able to multitask in a faced paced business
- Knowledge of IT skills including Microsoft and CRM systems
- Full clean British Driving licence required
To apply please click the link below