Service Administrator - Coalville

Date Posted: Wednesday 25 September 2024

, Ref: 1245

Service Administrator - Commercial Vehicles  

Due to the continued expansion, we are looking to recruit a Service Administrator to work from our base in Coalville, Leicestershire. 

The Role

  • Front of house duties including greeting customers, taking calls and answering email queries
  • Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs
  • Scheduling work for inspections and safety checks
  • Uploading booking requests and costs to fleet vehicle data bases for approval
  • Sending completion paperwork to customers and updating fleet databases
  • Sending quotes to customers for work required and gaining approval for work to proceed
  • Updating customers with regular updates whilst their vehicles are onsite
  • Completing bookings and taking payments

The Candidate

  • You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops
  • Strong data entry skills with a keen eye for detail
  • Proficient in MS Word and Excel 
  • Must have strong organisational skills with the ability to prioritise tasks during a changing workload
  • Ability to work alone and as part of a team
  • Experience using 1Link and CV Link would be an advantage

Working Hours

  • Working hours are to be covered between 08:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis.
  • Overtime opportunities dependant on workloads
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